Digitalization, and with it the targeted application of new digital technologies, has been and remains a cornerstone of continued value growth and technological leadership for voestalpine. The focus lies on permanently enhancing our business processes and service offerings, with the aim of successively increasing efficiency and creating additional value for our customers. Optimized and extensively networked processes bring improvements in productivity, quality, and lead times. Driving digital interaction with customers, as well as developing and enhancing innovative digital products, services, and business models, are an additional means of increasing customer value.
Our Dutch voestalpine company NEDCON offers one impressive example: by developing a 3D configuration tool for planning high-bay warehouses in 3D, the company has opened up new options for warehouse design. With just a click of a mouse, resellers and sales partners can position racks, and adapt designs to meet customer requirements with extreme ease and in a fraction of the time previously required.
All this is only achievable by simultaneously strengthening key success factors. They include IT/Internet of Things architecture and data security, as well as relevant employee qualifications, cooperation with partners, and the development of a digital corporate culture, all of which are essential for implementing the digitalization strategy.