Life Cycle Policy
We are constantly improving our products and services in order to offer our customers the best quality standard. In order to keep this high quality level and to let innovation grow it is of course necessary to replace outdated parts or products by more efficient components. The announcement of discontinuation of a component or product is also part of this innovation process.
But our customers can be assured that voestalpine Signaling Siershahn GmbH will not remove any product or product family from the Active Sales until an equivalent replacement is available.
Once a product has been removed from active sale, we will continue to support the product for at least 10 years – although exceptions to this may occur if components or technologies needed are no longer available to voestalpine Signaling Siershahn GmbH.
Life Cycle Management - 4 Phases
The life cycle management model divides a product's life cycle into four phases:
Each phase has different implications for the end user in terms of services and support provided.
All control systems effectively remain in Active phase, with individual component products (hardware and software) transitioning through the lifecycle phases of Active, Classic, Limited, and Obsolete as they are superseded by newer technologies and offerings.