Say Goodbye to Fragmented Data and Isolated Information Sources
Many railway infrastructure operators face the same challenge: asset and component data is scattered across multiple systems, emails, local storage devices, and paper-based documentation. Without a centralized data management approach, critical information becomes difficult to locate, processes slow down, and traceability throughout the asset lifecycle is significantly reduced.
At the same time, requirements for asset availability, transparency, compliance, and efficient maintenance management continue to increase.
The Solution: Digital Asset Delivery with the zentrak CUSTOMER PORTAL
The zentrak CUSTOMER PORTAL by voestalpine Railway Systems provides a centralized digital platform for modern asset management and the structured exchange of asset information.
Customers receive products from voestalpine Railway Systems not only in physical form, but also as a digital asset. Each asset is delivered with a unique digital identifier, creating a seamless link between the physical asset and its digital representation.
This form of Digital Asset Delivery provides the foundation for seamless access to all relevant information throughout the entire asset lifecycle. Asset master data, component structures, bills of materials, and asset-specific documentation are centrally available in the zentrak CUSTOMER PORTAL and can be accessed at any time.
As a result, customers benefit from maximum transparency, efficient asset management, and a reliable data foundation for operations, maintenance, modernization, and future expansions.
Thanks to the zentrak CUSTOMER PORTAL, we have access to all relevant turnout data and drawings at any time. The digital delivery not only eliminates the effort of paper-based archiving but also ensures complete traceability of all changes. Our experts particularly appreciate the confidence of always working with the latest information, accessible with just a few clicks.
The Digital Twin of Your Assets
All relevant information is stored centrally and made available in a structured and easily accessible format, including:
- Asset and component data
- Technical documentation
- Certificates and quality records
- Engineering drawings and 3D models
- Maintenance recommendations and instructions
- Lifecycle information and installation history
Through the zentrak DIGITAL TOUCHPOINT, attached directly to the asset and equipped with a unique identifier compliant with the GS1 standard, authorized users can instantly access all relevant asset information on site. A simple scan of the tag provides immediate access to the asset’s Digital Twin and its complete digital record.
The result is complete, transparent, and always-available access to asset data throughout the entire lifecycle. Maintenance, service, and operational processes are accelerated, time spent searching for information is significantly reduced, and decisions can be made based on a consistent and reliable source of data.
This enables organizations to improve productivity, enhance collaboration, and sustainably increase efficiency across the entire asset lifecycle.
One Central Data Platform for Your Railway Infrastructure
The zentrak CUSTOMER PORTAL provides a unified data foundation for all products and systems delivered by voestalpine Railway Systems. Regardless of the manufacturing location, business unit, or company from which products were sourced, all relevant information is available through one centralized platform.
By eliminating data silos and consolidating information into a single source of truth, organizations can establish efficient and sustainable digital asset data management processes.
Your Benefits with the zentrak CUSTOMER PORTAL
-
All asset information is centrally available and accessible anytime. This reduces search effort, simplifies maintenance activities, and accelerates operational decision-making.
-
Standardized and structured asset data provides transparency, consistency, and a reliable foundation for asset management and maintenance decisions.
-
The centralized availability of asset information supports efficient lifecycle management and ensures complete traceability throughout the asset lifecycle.
-
Technical documentation, maintenance recommendations, and asset histories are available digitally at all times, significantly reducing the effort required for inspections, maintenance activities, and documentation.
-
Personalized user accounts replace the distribution of sensitive information via email or physical storage devices, providing secure and controlled access to relevant data.
-
Asset data can be integrated into existing asset management systems through standardized interfaces, including zentrak ASSET MANAGEMENT and third-party solutions.
-
The zentrak CUSTOMER PORTAL is included free of charge as part of voestalpine Railway Systems’ digital asset delivery. Customers receive complimentary read access to all relevant asset, component, and documentation data upon delivery.
Physically Delivered. Digitally Connected.
With the zentrak CUSTOMER PORTAL, you receive more than just an asset. You gain access to the digital twin of your railway infrastructure: a centralized platform for digital asset data, efficient asset management, and future-oriented maintenance management.
Create the foundation for greater asset availability, transparent information management, and sustainable operational efficiency throughout the entire lifecycle of your railway infrastructure.
Turn asset information into operational value with the zentrak CUSTOMER PORTAL.