At voestalpine Railway Systems Nortrak, quality is our first commitment to our customers. From engineering and manufacturing to delivery and service, we are committed to providing products and solutions that meet the highest standards of performance, reliability, and consistency.
Our quality management systems support continuous improvement across our operations and help ensure we deliver products and services that meet customer requirements, industry standards, and regulatory expectations. As part of the global voestalpine Railway Systems network, we combine North American manufacturing expertise with internationally recognized quality practices to support customers across freight, transit, commuter, and industrial rail markets.
Quality in Action
Quality is built into every stage of our business, from product design and engineering to manufacturing, testing, quality assurance, and customer support.
Our teams focus on:
- Meeting customer requirements
- Delivering products and services that consistently meet expectations
- Maintaining rigorous quality standards
- Supporting continuous improvement across our operations
- Working collaboratively to address challenges and identify opportunities
- Delivering long-term value through reliable railway infrastructure solutions
At voestalpine Railway Systems Nortrak, quality is supported by robust management systems, standardized processes, and ISO 9001-certified quality management systems that help ensure consistency across engineering, manufacturing, quality assurance, and customer support activities.
As part of the global voestalpine Railway Systems network, we also benefit from shared expertise, best practices, and quality standards that support continuous improvement throughout our operations. This integrated approach helps us consistently meet customer requirements, deliver reliable products and services, and build long-term customer satisfaction.
Quality at voestalpine Railway Systems Nortrak is guided by our PRIDE quality policy:
P roactively working to address and solve problems
R igorously complying with specifications and quality standards
I mproving processes products and technical competence on a continual basis
D oing what we said we would do – every time
E ncouraging open and constructive dialogue with customers
Our customers are the primary focus of our quality philosophy. Open and constructive exchange of ideas is key to building strong partnerships and achieving shared success.