From a component supplier to a system provider
Complete solutions from one supplier are increasingly in demand. Therefore, Nortrak strives to develop new products as system components and to open new service areas within the value-added chain. This includes strategic partnerships to optimize our prospects of adding, value to our customers' operations.
voestalpine Railway Systems Nortrak Quality Policy
Product quality is core value of voestalpine Railway Systems Nortrak as demonstrated in its “PRIDE” quality policy:
voestalpine Railway Systems Nortrak is committed to fulfilling our customer's expectations by providing quality products at the right price, delivered consistently on time. This is achieved by:
- Proactively working to address and solve problems
- Rigorously complying with specifications and quality standards
- Improving processes products and technical competence on a continual basis
- Doing what we said we would do – every time
- Encouraging open and constructive dialogue with customers
The customer is the primary focus of voestalpine Railway Systems Nortrak's quality philosophy. It is only through the free and constructive exchange of ideas that joint success can be assured.
voestalpine Railway System Nortrak’s corporate quality management system is certified to ISO:9001:2015.
In addition, each of our operating facilities is independently certified to the requirements of AAR’s M-1003.
Our concrete tie plant is also a qualified PCI member
NORTRAK-DAMY CAMBIOS DE VIA S A P I DE CV located in Guadalajara Mexico is certified to ISO:9001:2015.