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Nortrak Values

20,000th Frog Celebration Birmingham, AL April 28, 2010





At voestalpine Railway Systems Nortrak
Safety is the #1 commitment
to our People and...
Quality is the #1 commitment
to our Customers.

Occupational Health & Safety Policy

At voestalpine Railway Systems Nortrak we are committed to providing a Safe and Healthy work environment for all Workers, Workers’ Representatives, Customers, Contractors, and the Public through compliance with Legal Requirements, cultivating Participation and Consultation of Workers, and where they exist, Workers’ Representatives, and diligently reducing or eliminating Health and Safety risks and hazards through a system of Continual Improvement. Our commitment is reflected by our endeavor to achieve the lowest Total Recordable Incident Rate (TRIR) within our industry via the establishment of an annual OHS Safety target as a part of Nortrak’s Operation Improvement Plan (OIP) and dedication to our “UCARE” principles:
Unsafe workers will not work for Nortrak;
Confront unsafe conditions or behaviors;
Ask, if unsure how to safely perform a task;
Report all injuries, no matter how slight, to your supervisor or manager; and
Everyone is responsible for safety.

Quality Policy

voestalpine Railway Systems Nortrak is committed to fulfilling our
customer's expectations by providing quality products at the right price,
delivered consistently on time.
This is achieve by:
Proactively working to address and solve problems;
Rigorously complying with specifications and quality standards;
Improving processes, products and technical competence on a continual basis;
Doing what we said we would do - every time; and
Encouraging open and constructive dialogue with customers.

Environmental Policy

At voestalpine Railway Systems Nortrak we recognize
and embrace our responsibility to a sustainable future.
Accordingly, we are committed to operating in an efficient and
environmentally responsible manner. Our strategy focuses on
preventing pollution and continually improving environmental
performance. Our approach is reflected in our "CLEAR" statement:

Control environmental issues by managing our processes;
Locate sustainability opportunities while controlling risk;
Ensure compliance with all laws and regulation;
Advance environmental aspects through continuous improvement; and
Reinforcing Nortrak's culture of environmental stewardship.

Nortrak Blue is our way of life and our commitment to our united Nortrak Family

We live Nortrak Blue through our values of Respect, Responsibility, Curiosity, Courage, Passion, and Diversity, and we encourage all employees to embrace these values through a recognition and rewards program.

Nortrak Blue Values

Respect || Respeto

We appreciate || Apreciamos

  • Caring about each other || Cuidándonos los unos a los otros;
  • Demonstrating compassion and respect for one another || Demostrando compasión y respeto mutuo;
  • Taking the time to build trusting relationships || Tomándose el tiempo para construir relaciones de confianza;
  • Celebrating each other’s successes and milestones || Celebrando los éxitos y logros de los de más;
  • Prioritizing each other’s safety and well-being || Priorizando la seguridad y el bienestar de todos;
  • Having fun together || Divirtiéndonos juntos.

Responsibility || Responsabilidad

We own || Somos dueños

  • Focusing on what matters || Concentrándonos en lo que importa;
  • Doing what we say we will do—Integrity || Ejecutando nuestros compromisos—Integridad;
  • Owning mistakes and learning from them || Reconociendo los errores y aprendiendo de ellos;
  • Asking for help when needed || Pidiendo ayuda cuando sea necesario;
  • Setting clear action items || Estableciendo elementos de acción claros;
  • Using a process with clear accountability and milestones || Usando un proceso con responsabilidades e hitos claros;
  • Raising our hands when we can’t follow through on a commitment and providing alternate solutions || Levantando la mano cuando no podemos cumplir con un compromiso y brindando soluciones;
  • Focusing on the outcome & big picture || Concentrándose en el resultado y la perspectiva completa;
  • Holding ourselves accountable for results and behaviors || Haciéndonos responsables de los resultados y comportamientos.

Curiosity || Curiosidad

We explore || Exploramos

  • Learning so we can solve || Aprendemos para resolver efectivamente;
  • Being comfortable with ambiguity and uncertainty || Sintiéndose cómodos con la ambigüedad y la incertidumbre;
  • Questioning how we do things || Cuestionando cómo hacemos las cosas;
  • Focusing on long-term solutions that support the Company’s objectives || Enfocándonos en soluciones a largo plazo que apoyen los objetivos de la Compañía;
  • Asking questions to build a stronger understanding of the situation || Haciendo preguntas para construir una mejor comprensión de las situaciones;
  • Seeking opportunities to learn || Buscando oportunidades para aprender
  • Being open minded || Siendo de mente abierta.

Courage || Valentía

We dare || Nos atrevemos

  • Driving continuous Improvement to do and be better || Impulsamos el proceso de mejora continua para hacer y ser mejores;
  • Having courage to embrace change || Teniendo la valentía para aceptar cambios;
  • Sharing knowledge openly and with one another || Compartiendo conocimientos abiertamente con los demás;
  • Finding ways to do things more efficiently || Encontrando las formas de hacer las cosas de manera más eficiente;
  • Having the courage to engage in challenging conversations that make Nortrak stronger || Teniendo el coraje de entablar conversaciones desafiantes que fortalezcan a Nortrak;
  • Taking calculated risks || Tomando riesgos calculados.

Passion || Pasión

We excite || Nos emocionamos

  • Raising the bar by setting high standards to achieve excellence || Subimos los estándares para lograr la excelencia;
  • Exceeding our customer expectations || Superando las expectativas de nuestros clients;
  • Proactively solving problems and overcoming challenges || Resolviendo problemas proactivamente y superando retos;
  • Inspiring others to find their passion || Inspirando a otros a encontrar su pasión;
  • Leading with energy and enthusiasm || Liderando con energía y entusiasmo.

Diversity || Diversidad

We include || Incluimos

  • Stronger together || Somos más fuertes juntos;
  • Thinking and acting as one-team—Teamwork || Pensando y actuando como un solo equipo;
  • Asking how to help one another || Preguntando cómo ayudarse uno a otro;
  • Seeking opportunities to collaborate || Buscando oportunidades para colaborar;
  • Being open to input and help from others || Estando abierto a las aportes y la ayuda de los demás;
  • Listening, understanding and respecting other situations and challenges from our peers || Escuchando, comprendiendo y respetando otras situaciones y dificultades de nuestros compañeros y compañeras.