Dear Valued Customers,
As always, the safety and well-being of our employees, customers, and the entire community are foremost in our minds. voestalpine High Performance Metals Limited and voestalpine Additive Manufacturing Centre Ltd. for and on behalf of, Böhler, Uddeholm, eifeler Coatings, Thermo Tech, Sturdell, and Buffalo Precision (collectively, “voestalpine”) are closely monitoring the emerging threat of COVID-19 and taking the necessary preventative measures to ensure the safety and well-being of our employees, customers, and continuity of our business.
The health and safety of our employees is paramount and we have enacted our business continuity plans to enable work from home options, site entry restrictions, best practices for hygiene and facility sanitization, social distancing, and all other Health Canada recommended practices to maximize personal safety.
voestalpine is well prepared to face these challenging times. As voestalpine is deemed an essential work place and service by the provincial government, all our plants remain open for business and are continuing to accept and deliver orders. Our goal is to continue to provide you the highest levels of service, with no interruptions to your business, and will keep our valued customers informed of any changes that may impact our delivery or service levels.
Due to large volumes of inquiry from our customers and in the interest of time, we will provide rolling updates on our website (https://www.voestalpine.com/highperformancemetals/canada/en/) about any changes that may impact our delivery or service levels
VOESTALPINE LEADERSHIP TEAM
We provide you with an update on our response to the COVID-19 outbreak. voestalpine is closely monitoring the status of the outbreak and its potential adverse impact on supply chain continuity in the metals industry.
As the number of cases continues to escalate internationally and domestically, voestalpine is taking additional preventive measures such as site entry restrictions, work-from-home options, and staggered staffing schedules to stop the potential spread of the disease within our North America locations. In addition, we have implemented a travel ban in accordance with WHO recommendations (https://www.who.int/news-room/articles-detail/updated-who-recommendations-for-international-traffic-in-relation-to-covid-19-outbreak).
The health and safety of our employees is paramount and we are complying with all requirements and best practices associated with our warehouses and offices in order to continue our operations. voestalpine’s warehouses in North America are fully operational and we will notify our customers if otherwise. Please be advised that future government restrictions and/or limited availability of transportation may cause some delays in the supply chain.
voestalpine is communicating regularly with our suppliers for an updated status information and we will keep our valued customers informed of any changes that may impact delivery of products within North America.
VOESTALPINE LEADERSHIP TEAM
Walnut, CA – voestalpine eifeler Coatings today announced the opening of their newest coatings facility in Walnut, California. The new facility is strategically located to provide state of the art Physical Vapour Deposition (PVD) coatings solutions to the manufacturing communities in California and the Western United States.
This facility will be operated by EDRO Engineering a division of voestalpine and a leading supplier of custom mold bases, tool steels and non-ferrous alloys. According to Kris Welch, EDRO’s Vice-President, “our new facility is operated by a team of highly trained professionals and allows us to expand our value added services to existing customers and into new markets where PVD coatings can help improve the manufacturing process and functional part performance.”
The Walnut facility is equipped with state of the art Physical Vapour Deposition Arc and Sputtering coating systems technology. This location also features the addition of Diamond-like carbon (DLC) coatings to the eifeler North America product portfolio, ideally suited for parts that require high sliding speeds, even without lubrication.
The launch of the new facility represents a new era for voestalpine eifeler Coatings in the United States with an expansion to the west coast to complement existing facilities in Ohio, Michigan, Illinois, Mexico and Canada.
Focused on concept to component services to accelerate application of Additive Manufacturing
voestalpine Additive Manufacturing Centers are pleased to announce our participation at North America’s
preeminent event for discovery, innovation, and networking in 3D manufacturing. voestalpine will be
showcasing its full suite of Additive Manufacturing technologies and expertise from in-house powder
development, engineering and production services through to wire for AM. The focus is on helping customers
identify the best applications and AM technologies to achieve their manufacturing goals.
“Not a day goes by when we do not hear or read about the transformational opportunities offered to
manufacturers by Additive Manufacturing. Our aim has always been to help our customers grow and to utilize
the latest advances in technology to achieve their growth goals. We hope that the show will help support this
goal and look forward seeing you in May” stated Martin Beaton, President voestalpine Additive Manufacturing
Centers & Vice-President Innovation & Value-Added, North America.
In the manufacturing community, there is no lack of information available about the transformational
opportunities offered to manufacturers by Additive Manufacturing. However, a challenge faced by many is
cutting through the hype and struggling to ask the right questions: How do I identify the good opportunities for
AM? Who to partner with? Where should I start? New part or existing parts? voestalpine’s differentiated
‘concept to component’ approach offers a one-stop-shop that can help customers answer these questions and
to deliver functional solutions that maximize the benefits of AM, please visit us at Booth #757 to learn more.
For decades voestalpine through our industry-leading brands has worked to combine a thorough understanding of manufacturing challenges with a forward-thinking embrace of innovation. In the manufacturing community it is rare that a day goes by when we do not hear or read about the transformational opportunities offered to manufacturers by Additive Manufacturing (AM). However, a challenge faced by many is cutting through the hype and struggling to ask the right questions: how do I identify the good opportunities for AM? Who to partner with? Where should I start – new part or existing parts? In this seminar, we will address these questions so attendees walk away more informed in how to start or continue in exploiting the potential of AM.
It has never been easier for Canadian industry to buy precision flat ground stock and drill rod steels.
Mississauga, ON – Buffalo Precision Products is pleased to announce the expansion of the Buffalo Precision
web shop for precision flat ground and drill rod for Canadian customers. The web shop offers buyers access
to an extensive offering of grades and sizes through a modern buying interface. With improved features to
make buying efficient, fast and secure, we look forward to being the online source for all of your flat ground
and drill rod needs.
‘The Buffalo Precision Products web shop offers competitive prices on our most popular offering of grades
and sizes along with quick delivery. The web shop has available for US customers since December and we
are excited to be offering this convenience to Canadian customers’ stated Jim Concannon BPP Sales
Manager – Canada.
Buffalo Precision Products has been devoted to serving the precision flat ground and drill rod market for
almost 40 years, forming lasting partnerships and trusted relationships with manufacturers. Canadian
manufacturing can now take advantage of the new Buffalo Precision Products web shop.
For more information, please contact:
About Buffalo Precision Products
For nearly 40 years, Buffalo Precision Products (BPP) has been ‘charging the industry’ dedicated to serving the precision flat ground and
drill rod markets in the USA and Canada. Part of the voestalpine High Performance Metals family since 2009, BPP operates as an
independent business in the USA and Canada with a focus on delivering value and a superior buying experience for all users of precision
flat ground and drill rod.
voestalpine is a leading technology and capital goods group with combined material and processing expertise, holding global top
positions in its business units. The Group focuses on product and system solutions based on steel and other metals of the highest quality
in technology-intensive industries and niches.
Certification confirms process rigour in delivering value to customers
January 15, 2019
Mississauga, Ontario, Canada – voestalpine Additive Manufacturing Centre Ltd. is proud to announce that it achieved certification according to ISO9001:2015 for the design, simulation and production of additive manufactured components for the power generation, oil & gas and other advanced industries.
“With this certification customers are assured that their work is being handled in a thoughtful and repeatable manner consistent with desired outcomes. It also provides a sound basis for driving efficient and effective business processes” stated Sami Arsan VP Additive and Advanced
Manufacturing North America.
The Mississauga location is part of a growing regional and global network of voestalpine Additive Manufacturing Centers (vAMC) that offer customers ‘concept to component’ services. Customers who work with a vAMC benefit from a single partner that offers a complete AM value-chain from powder development, engineering, simulation and modelling, the latest Additive Manufacturing production technologies through to post-processing services such as machining, thermal processing and
coatings. The integration of disciplines ensures customers receive a risk-mitigated, yet performance and cost optimized AM solution.
For more information please contact:
Joshua Rooker – Business Development Manager
M. +1 214 592 5634
About voestalpine Additive Manufacturing
The voestalpine AG’s High Performance Metals Division is focused on producing and processing highperformance
materials and customer-specific services including heat treatment, high-tech surface
treatments, and additive manufacturing processes. The division is the global market leader for tool steel
and a leading provider of high-speed steel, valve steel, and other products made of special steels, as well as powder materials, nickel-based alloys, and titanium. The most important customer segments are the automotive, oil and natural gas exploration, and mechanical engineering industries as well as the consumer goods and aerospace industries.
Date: Wednesday October 3, 2018
Location: 2595 Meadowvale Blvd Mississauga, ON L5N 7Y3 Tel: 905 812-9440
|4:00 – 5:00 pm||Presentation:
From Powder to Finished Parts and Everything in Between
|5:00 pm||Plant Tour|
|5:30 pm||Optional Tour:
Heat Treatment and PVD Coatings Facility
Not a day goes by when we do not hear or read about the transformational opportunities offered to manufacturers by Additive Manufacturing. Our aim has always been to help our
customers grow and to utilize the latest advances in technology to achieve their business goals.
The vAMC presentation and tour will touch on topics including:
All Attendees MUST RSVP by sending an email to Michael Schmidt no later than October 1, 2018, as spots are limited. A confirmation reply will be sent.
*voestalpine reserves the right to deny entry due to competitive reasons
Dear Customer or Supplier,
Since April 1st Bohler and Uddeholm products have been represented by individual sales channels focused
solely on the sales of those individual products through either a Bohler or Uddeholm sales representative. The
decision to have both brands represented in the marketplace was taken to bring an added level of focus and
expertise to our branded products. This enables a greater focus on providing advanced solutions for our
customers’ special steel demands. Also, for multi-national customers, this brand alignment provides a consistent
experience across borders with regard to product specification and fulfillment as it aligns us with our
international sister companies.
Additionally, as of July 1st, 2017 Bohler-Uddeholm Ltd. changed its name to voestalpine High Performance
Metals Ltd., this change reflects the ownership structure of the company which has been in place since 2007
when voestalpine AG purchased Bohler-Uddeholm AG and again aligns Canada globally with each of our sister
companies. voestalpine owns many global brands such as Uddeholm, eifeler and ASSAB.
Our coatings and Heat Treatment operations will be rebranded as voestalpine eifeler Coatings and voestalpine
Thermo-Tech respectively over the coming months.
We understand that there has been quite a lot of change, but we wish to assure you that our focus on you our
customer has never wavered. Our mission is to prove to you that the additional access to expertise and to a
wider product range will benefit your business. Where possible we have streamlined administrative processes
such as bill payments. No matter which brand you are purchasing from you can remit payment to a single entity
and in all cases payments can be made to voestalpine High Performance Metals Ltd. However, you can also
choose to pay Uddeholm Canada, The Steel Store, Buffalo Precision Products, voestalpine eifeler Coatings,
voestalpine Thermo-Tech or any of our other brands using their brand name, whatever is easier for you.
Please forward this email to whomever in your company you feel should be made aware of these changes.
We thank you for being our customer or supplier and for your patience during this transitional period, we look
forward to working with you as we start this new chapter in our company’s history.
Regional Director – North America,
Marketing, Information & Communications