Incredibly smart: artificial intelligence at voestalpine

For us it is clear that manufacturing modern products require smart technologies. For this reason, we are working with smart and high-performance AI applications. AI is the topic of the hour, and part of everyday business at our company.

A look at the industrial sector shows that AI can assist in all areas. In logistics, chatbots help to support customer communication, optimize shipping routes, and generate demand forecasts in warehousing. In production, AI can evaluate enormous volumes of data, plan plant maintenance well in advance, optimize the consumption of energy and raw materials, and safeguard product quality. It can even take on the real-time monitoring of safety equipment worn in defined areas of operation.

It is clear to us that AI applications are helpful in production and other processes. This is demonstrated by the promising results shown by AI-driven systems for visual defect detection in many Metal Engineering Division businesses. Along the production chain, we rely on various systems for visual surface inspection to facilitate early identification of defects. For example, computer vision technology at voestalpine Tubulars can recognize cracks in the hollow billet and other defects on the surface of the jacket and end face. Gerold F., IT Manager, Metal Engineering Division: “AI provides essential assistance with decision-making processes, but the final decision is still made by our employees.”

AI and OCR (optical character recognition) technology is also in use at our Linz site. One application is to unequivocally identify objects and follow them as they move through the factory. The data acquired by sensors is processed on cloud-based platforms. Data science algorithms then support tasks such as optimizing product properties.

We are not testing out every possible AI-driven application, but rather focusing on the ones that we see as vital for the future. Some extremely promising approaches to new applications turn out to be a dead end, while the potential of other ideas might not (yet) have been recognized: That’s how it goes when dealing with new technologies. Currently, experts in all voestalpine divisions are thoroughly checking trends and examining how they can be implemented within our Group.

AI is not a fix-all solution that will overcome all of the challenges we face. After all, it is also intelligent to recognize the limits of what is possible—and work on expanding them. This includes our experts sharing their experience and data across the Group.

• “Using OCR, we can distinctly identify various parts and follow their progress. This is an important AI-driven application in handling.” Stefan S., Research Engineer, Mechatronic Research (SFM), Steel Division
• “AI applications and machine learning help us with liquidity planning, meaning they contribute to maintaining our solvency. Thanks to their analyses, we can accurately forecast incoming and outgoing payments.” Jörg F., Technology Management, Steel Division
• “We can use verified company data and market development forecasts to better plan our resources. Using internal and external data, our AI-driven program decides which process along the supply chain might be the most successful and presents it to us for approval.” Florian K., Supply Chain Manager, High Performance Metals Division
• In addition to the visual detection of defects, machine learning methods are used at voestalpine Stahl Donawitz to predict longitudinal cracks in the billets before they have even appeared. Gerold F., IT Manager, Metal Engineering Division
• “In our production companies we use AI to improve areas such as equipment availability and output. This not only helps to optimize capacity utilization and the production chain, it also reduces energy use, and with it CO₂ emissions and energy costs.” Michael E., Chief Digital Officer, High Performance Metals Division
• “We have already successfully applied AI in quality management for condition monitoring or for predictive maintenance. Overall, AI is extremely well suited to visual processing, for example detecting defects in components.” Theresa R., Senior Data Scientist, Metal Forming Division
• “The system checks the parts and determines the properties they need to be logged as acceptable. Where deviations are detected, the system rejects the part. We don’t need to present the system with any defects, it recognizes them as deviations from the parts that have been accepted.” Tony J., F&E, Metal Forming Division

It is possible to go a step further with artificial intelligence and not just limit its application to production, logistics, and administration. Within our company, AI is already a firm fixture in our product portfolio, for example at voestalpine Railway Systems. Here, the new generation of points use their sophisticated sensors to decide, with the help of AI, whether there is a risk of a points failure that would lead to a line closure. The flawless functionality of this essential system component can be ensured with a high degree of accuracy, and predictive maintenance can be initiated.

Where is AI headed? So that our employees are better able to recognize the (im)possibilities of this journey, our IT specialists offer decision-making aids in the form of training programs and manuals. Not all staff need to become AI specialists, but enhanced knowledge opens up a clearer view of opportunities. Artificial intelligence has a secure place in the Group no matter what.
We are in the process of ramping up our work with cloud data platforms to improve the standardization and networking of resources. It is also worth looking deeper into the opportunities presented by generative AI.