BÖHLER Schmiedetechnik GmbH & Co KG is the market leader in engine mounts for aircraft: The company produces 80% of all engine mounts worldwide. Hans-Peter Freudenthaler, Head of Design Engineering at Böhler Schmiedetechnik GmbH & Co KG, discusses the reasons for this success.
What is the recipe for success at BÖHLER Schmiedetechnik GmbH & Co KG?
We have a good reputation as a supplier of absolute top quality. The design and forging process is highly complex and requires a combination of expertise in materials, design engineering and manufacturing – and that is what we offer our customers. And we are recognized as a development partner and can introduce our ideas very early on in the process. Good ideas are not enough, of course; you also have to be able to convince the customer that your ideas are right…
How does that work?
The numbers speak for themselves – when we can save material with a smart design for an engine mount with precise recesses, without sacrificing strength, then that is a strong argument. Beyond this, communication is the magic word – you need to have an understanding of the customer and his business as well as of his culture and mindset. Our customers are located in many different regions of the world, which makes all of this quite intriguing.
The company focuses on long-term customer relationships…
That’s true. It wouldn’t work any other way in this business, where quality and absolute reliability are of critical importance. Close customer contact cannot be established overnight – it takes time and a lot of personal contact. Along with the sales agents, we design engineers are the employees with the most contact with the customer!
What is it about your job that fascinates you personally?
It is simply fantastic to experience how design and technology make it possible to lift more than 500 tons off the ground. And it is quite special to be a part of the development of a new component and thus of a new aircraft as well. When I am at the airport, see the planes, and know precisely which of their parts came from Kapfenberg, it does indeed make me a little bit proud!
"You need to have an understanding of the customer ... of his culture and mindset."