A Family Affair 3 minutes spent reading
Working environments

A Family Affair

Christopher Eberl
Holds editorial responsibility for career topics and for the apprentice website. His stories offer insights into the world of work at voestalpine.

At the trackwork plant of voestalpine Nortrak in Chicago Heights, IL, it’s a family affair. The Desiderio family is just one example of many family units working together.

Family Desiderio voestalpine NortrakJuan Desiderio, supervisor of the Plate Shop and Signalling departments, came to Chicago from León Guanajuato in southern Mexico in 1975 and was the first to start working for voestalpine Nortrak (then known as Abex). Juan says “I didn’t get the job when I first applied. I couldn’t read a tape measure. I went home and my wife Billie taught me the tape. I came back the very same day, retook the test and got hired.”

Diploma & US citizen

Juan worked in many jobs as the company changed hands and was promoted to supervisor in 2002.

"The Company helped me go to college and gave me $500 when I got my diploma."
Juan Desiderio, voestalpine Nortrak

This helped him to become a US citizen in 1993. It was a big day for his family. He was given a jacket that reads ‘USA’. He still has the jacket and a copy of that check.


Growing family

Fidel & Juan Desiderio

Fidel & Juan Desiderio

Fidel Desiderio, supervisor of the Turnout, Frogs and Crossing departments, is Juan’s youngest brother. He came to work at Nortrak (then ABC Rail) in 1986. “When I applied for the job, Juan warned me ‘Don’t let me down’ and I’ve never forgotten those words.” Fidel was a Frog Fitter and held many other positions before learning to run a CNC machine. He was promoted to Supervisor in 2004.

Six of their 1st cousins – Braulio, Cirilo, Francisco (l/n Hermosillo), Jose, Julian and Nate, five 2nd cousins – Alex, Andres, Leo, Julian Jr and Paulo (l/n Hermosillo), one nephew – Adrian and one child work for voestalpine Nortrak; some for 2 years and others for over 25 years.

"We are always excited to hire friends and family. We believe this is a major factor in the high level of commitment shown by our 225 employees as well as the low turnover we experience."
Lora Crague, HR Manager, voestalpine Nortrak

When asked what they like best about their jobs, Juan says “The pride of building the products, being a part of the railroad industry as a whole. As a senior guy, I like to help newcomers with all that I have learned over the years, watching them grow and develop.” Fidel feels that “Nortrak really cares about people and has a huge focus on safety. We give employees the chance to grow, like promoting from within and CNC training. We all work together as a team.”

When it comes to working for an Austrian company, Fidel and Juan are both happy for the stability and the investments in our people, equipment and facilities.

"Every day is a challenge but you have to love your job."
ZitatFidel & Juan Desiderio, voestalpine Nortrak
Christopher Eberl

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