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Results of customer satisfaction survey 2020

3 February 2021 | 

Thank you for your participation! Over 95% of respondents have a very positive overall impression of our company and would recommend us to others at any time.⠀

Thank you for your participation!

The results of this year's customer satisfaction survey are impressive!

First of all, we would like to thank everyone who took part in our annual customer satisfaction survey 2020. The return rate was around 24%, with a total of 58 completed questionnaires.

Positive overall impression and recommendation

  • 96% of respondents had a very positive overall impression of our company
  • 93% would recommend us any time

What has been mentioned again and again for many years is our unique product quality as well as the adaptation of products to customer requirements. This year we can score again with our service and the way we deal with our customers. The flexibility and professionalism in our company is also very appreciated.

According to our principle Performance in Tubulars, we are continuously working to respond even better to our customers and their feedback. Therefore, we are also working continuously on the expansion of our product range - you can expect some exciting contributions in the coming weeks!