For voestalpine Railpro the concept of services extends far beyond the prompt delivery of quality products. Responsible advice and upgrading of product and market know-how, a constantly alert breakdown service, and thought through project management all contribute to solving client questions. Because market needs sometimes change fast, the company listens carefully to client needs. With such things as temporary bridges, welding, and client-specific products, the company responds as situations demand.
Tracking and Tracing
Backed by a reliable and professional team of suppliers voestalpine Railpro stocks or has access to the widest range of equipment, materials and components for rail infrastructure in the country. To protect clients far into the future there is a track and trace capability being introduced to include detailed records of the origin, history and specs of delivered items.
Reverse Logistics
Components used in rail infrastructures are typically solid and long lived. Many removed for maintenance or repair meet original factory specifications and expected working life standards once refurbished. So Railpro organizes such reverse logistics of both superstructure material and electrical equipment. Other products and components are safely and cleanly removed and reprocessed such as polluted rail ballast. The impact of Railpro’s work on the environment is radically lower than all legal and most moral standards.