Certified quality management and continuous improvement program
The Special Steel Division has implemented certified quality management programs based on ISO-9001 in all production companies. Additional quality management systems have been installed to meet the demands of particular customer industries (automobile, aviation, oil and gas etc.). Specially trained quality managers monitor compliance with the highest standards by the division’s production and sales companies. A separate manual defines mandatory guidelines for responsibility, quality controls, resources and process management.
All major divisional companies have implemented a continuous improvement program (CIP), which has led to the submission of roughly 10,000 suggestions by employees each year. The program focuses not only on quality and process optimization, but also on aspects that include environmental protection, workplace safety and health.